Documents provided with an order

Each order produces a document set. Keep it with the order file; the set is what your customs broker, your insurer, and your own customers' questions will refer back to.

Before production

• Written specification sheet, one per SKU, with pending fields marked.
• Written quote with MOQ, lead time, unit price, validity, and payment terms.
• Approved sample record: photographs, measurements, and the approval note.

At shipment

• Commercial invoice with product description, quantities, values, and origin statement.
• Packing list with carton counts and marks.
• Transport document for the agreed mode.
• Test status for the SKU, and certificate documents where they exist. Certificate numbers are not published on this site; they travel with the order.

What we do not provide

The desk does not issue legal opinions or compliance rulings for a destination market. Regulatory routes and marks are confirmed per market with the testing laboratory before an order, and the paperwork reflects that confirmation.